Paa’Sei Memorial Wound Care Centre Website

At Paa’Sei Memorial Wound Care Centre, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting our website or engaging with our services.

1. Information We Collect

Comments

When visitors leave comments on our site, we collect:

• Information provided in the comment form

• Visitor IP address

• Browser user agent string

This helps us detect and prevent spam.

An anonymized hash of your email may be shared with the Gravatar service to check if you have a profile image. Once approved, your profile picture may appear alongside your comment. Gravatar’s Privacy Policy is available here: https://automattic.com/privacy/.

Media

If you upload images, please avoid including location data (EXIF GPS), as visitors can extract any embedded data.

Cookies

We use cookies to improve your browsing experience:

• Comment cookies: If you leave a comment, you may opt to save your name, email, and website. These last one year.

• Login cookies: Temporary cookies are used to check browser compatibility. Login cookies last two days, screen preferences cookies last one year, and selecting “Remember Me” extends login persistence to two weeks. Cookies are removed upon logout.

• Post-edit cookies: When editing or publishing posts, a cookie with the post ID is set for one day.

Embedded Content

Articles may include embedded content (e.g., videos, images, articles) from other websites. These external sites may:

• Collect data about your interactions

• Use cookies or tracking technologies

• Monitor your engagement if you have an account with them

2. Patient and Health-Related Information

If you use forms to request appointments, consultations, or submit inquiries about wound care, we may collect:

• Full name and contact information (phone number, email address)

• Health information relevant to your wound care needs

• Any documents or files you provide

How we use this information:

• To schedule and manage appointments or consultations

• To respond to your inquiries and provide care guidance

• To communicate important updates regarding your care or our services

Data protection:

• All health-related information is stored securely and confidentially.

• Only authorized personnel have access to your health information.

• We do NOT share your health data with third parties except as required by law or to provide medical care.

3. How We Use and Share Your Data

• Your IP address may be included in emails when requesting a password reset.

• Visitor comments may be screened via automated spam detection services.

• Patient data is strictly confidential and shared only for legitimate healthcare purposes or as required by law.

4. Data Retention

• Comments: Retained indefinitely for moderation and follow-up purposes.

• Registered users: Profile information is stored in your account. You may view, edit, or delete your personal data at any time (excluding username). Administrators may also manage this information.

• Patient and health data: Retained only as long as necessary for providing care or to meet legal and regulatory requirements.

5. Your Rights

If you have an account, have left comments, or submitted health-related information, you may:

• Request a copy of the personal data we hold about you

• Request deletion of your personal data

Certain data may be retained for administrative, legal, or security purposes.

6. Data Security

We implement reasonable technical and administrative measures to protect your information. Health data is stored with additional safeguards to ensure confidentiality and security. However, no online system is completely secure.

7. Where Your Data is Sent

• Visitor comments may be processed through automated spam detection services.

• Health-related submissions are stored securely within our system and are not shared with third parties without consent, except as required by law.

8. Contact Us

For questions about this Privacy Policy or how your data is used, please contact:

Paa’Sei Memorial Wound Care Centre
Madam Moke, Santasi-Apire, Kumasi, Ghana
Email: info@paaseiwoundcarecenter.com